Author: Ron Shoop

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Posted on October 30, 2013 by Ron Shoop

Though the patient portal market has grown significantly in the past year, it is still in its infancy stage and is evolving every day. As the market continues to mature,…Read more


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Posted on October 01, 2013 by Ron Shoop

Electronic intake forms deliver high ROI for healthcare organizations, yet many patient portal companies don’t offer this valuable feature. This is a shame considering that as practices and hospitals migrate…Read more


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Posted on September 30, 2013 by Ron Shoop

Online bill pay is one the most popular reasons for healthcare practices and hospitals to adopt patient portals. The benefits are clear as realizing a strong return-on-investment is easy. Bridge…Read more


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Posted on September 26, 2013 by Ron Shoop

Improving processes within a healthcare organization is a top priority for most practice managers and hospital administrators these days. With patients calling in to schedule appointments, request prescription refills, and…Read more


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Posted on September 19, 2013 by Ron Shoop

With goods and services increasingly moving online, healthcare organizations are beginning to adopt supporting technologies to help improve patient experiences and treatment outcomes. Telehealth, telemedicine, and patient portal technologies are…Read more


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Posted on September 17, 2013 by Ron Shoop

How many times per week does your office receive appointment requests from patients? Although some physicians and hospital administrators may have an idea, most don’t know the answer to this…Read more


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Posted on September 13, 2013 by Ron Shoop

The Health Insurance Privacy and Portability Act (HIPPA) stipulates that patients must be permitted to review and amend their medical records. As online patient portals and other information technologies makes…Read more


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Posted on September 05, 2013 by Ron Shoop

If there’s one thing I’ve learned from speaking to countless physicians, office managers and IT administrators about patient portals for healthcare it’s that there isn’t any consensus about the patient…Read more


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Posted on August 14, 2013 by Ron Shoop

A recent study by Aeffect and 88 Brand Partners showed that patients who use electronic medical records (EMR) are substantially more satisfied with their physicians overall. They also tend to…Read more


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Posted on July 26, 2013 by Ron Shoop

Many physicians are still unsure about the value of a patient portal and how implementing one can lead to better care. I was recently asked the following questions in a group…Read more