Software Maintenance for Healthcare Organizations: What’s Involved, and Why it’s 100% Necessary for the Success of Your Project
Often overlooked in the success of a software product is the importance of maintenance, as well as its role in a product’s evolution alongside user needs. Proper maintenance helps ensure that your application or portal:
- Is consistently available,
- Performs optimally,
- Can be used correctly in new browser or operating system versions,
- Complies with government regulations,
- And is helping your organization to meet its goals.
Effective software maintenance requires more than a customer service representative for emergencies – it requires a highly capable operations and development team. But what’s involved in software maintenance? What services are included in a maintenance plan? The answer may depend on your development agency and your hosting plan, but there are a number of key services that every software maintenance plan should take into account. This white paper explores what software maintenance entails, and what key features your plan should include.