Patient Engagement Software System
Empower Patients and Providers with Next-Generation Patient Engagement Software
In an industry where the term “patient engagement” is used to define everything from simple, piecemealed patient communication solutions to antiquated patient portals, MWE is setting a new standard for patient engagement solutions. Offering a single, mobile-ready solution for secure SMS/email/push notifications, self-scheduling, medical record access, patient-provider messaging, and bill pay. Our patient engagement software is available as a client-branded web application as well as a mobile app, available for iOS and Android. With our fully-documented, free API, customers can easily develop their own interfaces, add-on features and run advanced reports. Month-to-month contracting—with scaled pricing, based on actual patient registration—ensures goals are aligned towards a highly engaged patient population.
Patient Engagement Solutions and Strategy
The challenge healthcare organizations face in developing a patient engagement strategy is often that the strategy must span across so many different departments. This makes things move slower and failures in one particular part of the strategy can spread to other parts. This is why it is so important to leverage the experience of experts that specialize in patient engagement.Medical Web Experts believes that a successful patient engagement strategy utilizes a acronym coined by Medical Web Experts – MAP.:
- Meaningful Information – That patients are engaged with meaningful information that they need and see value in. Information must be contextual to his/her condition, interests, etc.
- Accessibility – That communication to patients leverages multiple mediums (ie. SMS, Email, Mobile Push) and that content is easily accessed without the need for complicated authentication (ie. token/PIN numbers, etc.)
- Promotion – That the patient engagement tools are adequately marketed both online and in the facility.
- Staff – That there is buy-in from staff (especially providers) and they evangelize these patient engagement tools/services.
Patient Engagement Software Services
Medical Web Experts offers a suite of patient engagement solutions and accompanying services to help you engage your patient population efficiently and safely. Some of these include:
- Patient portals
- Automated messaging
- Surveys
- Appointment reminders
- Clinical forms
- Bill pay
- Appointment scheduling
- Check-in / patient intake
- Patient education
- Mobile apps
- Websites
Marketing Campaigns to Push Your Patient Engagement Software Platforms
Patient engagement software and technology needs to be paired with a sustained strategy to educate patients and empower them to take health-promoting actions. MWE is experienced in designing patient-tailored, multi-pronged campaigns that improve population health outcomes by encouraging patients to make use of the technology solutions you provide. Our patient engagement marketing campaigns harness a spectrum of channels for maximum impact:
- Video Marketing to demonstrate the benefits of your patient engagement technologies and showcase inspiring healthcare stories
- Social Media Marketing to reach patients on the channels where they already spend the most time and harness patient preferences for information sharing
- Email Marketing to promote your online services and link to targeted patient education materials
- Web and Blog Content Writing to provide articles and web content that patients find most relevant